Northrup v. Itg Insurance Agency LLC et al

Middle District of Florida, flmd-8:2017-cv-01890

Exhibit A - CyberX Deposition Excerpts

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EXHIBIT A PageID 954 JOHN NORTHRUP vs INNOVATIVE HEALTH IUNSURANCE PARTNERS, LLC, ET AL. Chris Pearson on 03/11/2019 · ·1· · · · · · ·IN THE UNITED STATES DISTRICT COURT ·2· · · · · · ·FOR THE MIDDLE DISTRICT OF FLORIDA ·3· · · · · · · · · · · ·TAMPA DIVISION ·4· · · · · · · · · · · · · ·--o0o-- ·5 ·6· ·John Northrup, Individually and·) · · ·on behalf of a Class of Similarly) ·7· ·Situated Individuals,· · · · · ·) · · · · · · · · · · · · · · · · · · ·) ·8· · · · · · · · · Plaintiff,· · · ·) · · · · · · · · · · · · · · · · · · ·) ·9· · · · · · · vs.· · · · · · · · · ·) No. 8:17-cv-01890-CEH · · · · · · · · · · · · · · · · · · ·) 10· ·Innovative Health Insurance· · ·) · · ·Partners, LLC, CyberX Group, LLC,) 11· ·David E. Lindsey; and Independent) · · ·Truckers Group, Inc.,· · · · · ·) 12· · · · · · · · · · · · · · · · · ·) · · · · · · · · · · ·Defendants.· · ·) 13· ·________________________________) 14 15 16 17· · · · · · · · · · · · DEPOSITION OF 18· · · · · · · · · · · · CHRIS PEARSON 19· · · · · · · ________________________________ · · · · · · · · · · · · ·March 11, 2019 20 21 22 23 24· ·REPORTED BY BRANDON D. COMBS 25· ·RPR, TEXAS CSR 10927, CALIFORNIA CSR 12978 www.huseby.com Huseby, Inc.· Regional Centers 800-333-2082 Charlotte ~ Atlanta ~ Washington, DC ~ New York ~ Houston ~ San Francisco PageID 955 JOHN NORTHRUP vs INNOVATIVE HEALTH IUNSURANCE PARTNERS, LLC, ET AL. Chris Pearson on 03/11/2019 Pages 22..25 Page 22 Page 24 ·1· ·sent on 6/30/2017.· So June 30. ·1· ·these leads?· For example, was it a .CSV file, or some ·2· · · · Q.· ·Can you tell me, how is it that you ·2· ·other way produced? ·3· ·personally, Mr. Pearson, used the admin portal to send ·3· · · · A.· ·I don't remember specifically, but most ·4· ·the text messages that are the subject of this lawsuit? ·4· ·likely it would be a .CSV file, is the common file ·5· · · · A.· ·So it starts by me first uploading the leads ·5· ·standard for this. ·6· ·or data into our system.· It's a manual process of ·6· · · · Q.· ·Is CyberX's admin portal able to import or ·7· ·uploading the data, and then determining, based on the ·7· ·upload CSV files? ·8· ·data columns, the appropriate fields. ·8· · · · A.· ·Yes. ·9· · · · · · ·So, for example, basically I go through and I ·9· · · · Q.· ·Is it able to upload other formats of data? 10· ·look at, first name column is first name, phone number 10· · · · A.· ·I do not believe so. 11· ·is phone number. 11· · · · Q.· ·But in this instance CyberX was able to 12· · · · · · ·So once the data is uploaded into the system 12· ·upload a set of leads that were obtained from 13· ·and aligned, then the content of the message is added. 13· ·FleetSeek; is that right? 14· ·I manually click "send" to send to that list that I had 14· · · · A.· ·Correct. 15· ·just installed into the system. 15· · · · Q.· ·And you indicated earlier that that process 16· · · · Q.· ·After you clicked "send" to send the list 16· ·is done manually? 17· ·that was put into the system, then what? 17· · · · A.· ·Yes. 18· · · · A.· ·Then the system delivers the communications. 18· · · · Q.· ·What do you mean by that being a manual 19· ·We monitor the delivery of them.· You can imagine 19· ·process? 20· ·software sometimes has bugs, so we ensure that they're 20· · · · A.· ·I physically take the list, upload the list, 21· ·in fact gone through and sent out. 21· ·which allows the system to read the data, and at that 22· · · · Q.· ·Let me break that down step by step. 22· ·point in time I manually have to align the columns, the 23· · · · · · ·The first thing you indicated is that you 23· ·data columns. 24· ·upload leads or data into the system; right? 24· · · · Q.· ·When you say the system, are you referring to 25· · · · A.· ·Yes. 25· ·CyberX's admin portal or something else? Page 23 Page 25 ·1· · · · Q.· ·So what leads are you referring to?· Those ·1· · · · A.· ·Yes, CyberX's admin portal. ·2· ·leads I saw reference to, phone numbers that were ·2· · · · Q.· ·And when you refer to aligning the columns, ·3· ·obtained from FleetSeek, are those the leads you're ·3· ·do you mean that you have to map the columns in the ·4· ·referring to, or something else? ·4· ·FleetSeek data file to the columns that exist in the ·5· · · · A.· ·In this case, yes, the FleetSeek leads. ·5· ·admin portal? ·6· · · · Q.· ·So the text messages that were sent that are ·6· · · · A.· ·Yes, correct. ·7· ·the subject of this lawsuit, were those text messages ·7· · · · Q.· ·Meaning you want to match up the first name ·8· ·sent, all sent to phone numbers obtained from ·8· ·in the data file with the first name column in the ·9· ·FleetSeek? ·9· ·admin portal and so on? 10· · · · A.· ·Yes. 10· · · · A.· ·Yes, so our system can identify to know what 11· · · · Q.· ·And can you tell me, what is FleetSeek? 11· ·data is in that particular column. 12· · · · A.· ·I'm not familiar with FleetSeek, other than 12· · · · Q.· ·So that's what's manual in terms of the work 13· ·that they had supplied those leads.· So I believe that 13· ·that's done of bringing this data into the CyberX admin 14· ·they would be a lead vendor of some type, but I do not 14· ·portal; right? 15· ·know. 15· · · · A.· ·First step.· And then you click to upload the 16· · · · Q.· ·But CyberX purchased these leads from 16· ·data.· And then the next step is we do a review, or I 17· ·FleetSeek? 17· ·did a review of the data to determine the number that 18· · · · A.· ·No. 18· ·we had and if it had given any errors. 19· · · · Q.· ·How did CyberX acquire these leads? 19· · · · Q.· ·And CyberX did that, everything you just 20· · · · A.· ·They were provided to me. 20· ·described, with respect to obtaining these leads from 21· · · · Q.· ·When you say provided to you, to you 21· ·FleetSeek; right? 22· ·personally or to CyberX or -- 22· · · · A.· ·Yes, I did that. 23· · · · A.· ·To CyberX, but I was the recipient of them, 23· · · · Q.· ·You personally did that on behalf of CyberX? 24· ·yes. 24· · · · A.· ·Yes. 25· · · · Q.· ·What was the format in which CyberX received 25· · · · Q.· ·And once you did this, this lead data from www.huseby.com Huseby, Inc.· Regional Centers 800-333-2082 Charlotte ~ Atlanta ~ Washington, DC ~ New York ~ Houston ~ San Francisco YVer1f PageID 956 JOHN NORTHRUP vs INNOVATIVE HEALTH IUNSURANCE PARTNERS, LLC, ET AL. Chris Pearson on 03/11/2019 Pages 26..29 Page 26 Page 28 ·1· ·FleetSeek was saved in the CyberX admin portal; ·1· ·time. ·2· ·correct? ·2· · · · · · ·So once we upload the list, that's also part ·3· · · · A.· ·Yes. ·3· ·of that manual process before we save that data. ·4· · · · Q.· ·And that data that was saved in the admin ·4· ·Finalize it, and has to be given a name, which is in ·5· ·portal included telephone numbers for these various ·5· ·this case the tag. ·6· ·leads? ·6· · · · Q.· ·So this tag is a unique identifier for an ·7· · · · A.· ·Yes. ·7· ·entire list? ·8· · · · Q.· ·You identified the next step in the process ·8· · · · A.· ·Correct. ·9· ·is adding content of a message; right? ·9· · · · Q.· ·And in this instance, the tag 3KITG630, was 10· · · · A.· ·Yes. 10· ·that the tag that identified the list of FleetSeek 11· · · · Q.· ·And when you say message, you're referring to 11· ·leads? 12· ·text message or something else? 12· · · · A.· ·Yes, and this tag was created by myself. 13· · · · A.· ·Yes, the actual text content that will go out 13· · · · Q.· ·And when you, on behalf of CyberX, entered 14· ·in the text message itself. 14· ·the text message into the text box in the admin portal, 15· · · · Q.· ·And can you describe how that works, how 15· ·were you able to apply that text message to the entire 16· ·CyberX goes about adding content for a text message 16· ·group of leads with that same tag? 17· ·into its admin portal? 17· · · · A.· ·Yes. 18· · · · A.· ·We have a simple text box and we copy and 18· · · · Q.· ·In other words, you didn't have to manually 19· ·paste, or type the words in. 19· ·type the text message into a text box for each 20· · · · Q.· ·Did you personally enter the text for the 20· ·individual record? 21· ·text message into this text box in the admin portal? 21· · · · A.· ·That is correct. 22· · · · A.· ·Yes, I did. 22· · · · Q.· ·And now, you indicated the next step in the 23· · · · Q.· ·And do you have to manually enter that text 23· ·process is that CyberX clicks "send" to cause all the 24· ·into each one of the records, or is there some other 24· ·text messages to be sent to the -- everyone in the 25· ·process? 25· ·list; is that right? Page 27 Page 29 ·1· · · · A.· ·It's a different process for each one. ·1· · · · A.· ·Correct. ·2· · · · Q.· ·What's that process? ·2· · · · Q.· ·Is there a document that you've identified in ·3· · · · A.· ·So those contents that I was talking about, ·3· ·terms of the screen shot documents, that shows that ·4· ·that upload process, we then put a tag, if I refer to ·4· ·send button? ·5· ·Exhibit 3, you can see below there's a tag, which is a ·5· · · · A.· ·Not any of these screen shots, no. ·6· ·unique identifier. ·6· · · · Q.· ·Is that a button that exists in the admin ·7· · · · · · ·That unique identifier, we tag to the actual ·7· ·portal or somewhere else? ·8· ·content so that when we deliver the message, any lead ·8· · · · A.· ·In the admin portal. ·9· ·in that particular tag will be sent those contents. ·9· · · · Q.· ·Is there a document that you've identified, 10· · · · Q.· ·So I'm looking at Exhibit 3, the very bottom 10· ·one of these screen shot documents, that shows us how 11· ·of the page where it says Tag 3K -- can't read the 11· ·one would navigate to that part of the admin portal in 12· ·rest, 3KITG630? 12· ·order to click the send button? 13· · · · A.· ·Yes. 13· · · · A.· ·Not in these documents, no. 14· · · · Q.· ·That tag identifies a specific text message 14· · · · Q.· ·Can you describe, meaning can CyberX describe 15· ·template; is that fair to say? 15· ·for us, where in the admin portal one would access this 16· · · · A.· ·It identifies the particular list that 16· ·send button? 17· ·that -- this, in this case, that lead was in.· Maybe a 17· · · · A.· ·Yes.· We have a feature called global 18· ·better way to put it is it groups them together. 18· ·communications.· Under global communications is where 19· · · · Q.· ·You say groups them together, meaning a group 19· ·this is housed. 20· ·of these content records? 20· · · · Q.· ·So I refer you, bring your attention to 21· · · · A.· ·I'm not sure the best way to handle this.· If 21· ·Plaintiff Exhibit 4, which is another view of a lead 22· ·you go back to a previous thing that you stated. 22· ·detail page? 23· · · · · · ·The list that we talked about uploading, at 23· · · · A.· ·Yes. 24· ·the time that we upload, I create a name, which is the 24· · · · Q.· ·And in the left-hand side of the page, I 25· ·unique -- the tag or the unique identifier, at that 25· ·think you referred to that earlier as something related www.huseby.com Huseby, Inc.· Regional Centers 800-333-2082 Charlotte ~ Atlanta ~ Washington, DC ~ New York ~ Houston ~ San Francisco YVer1f PageID 957 JOHN NORTHRUP vs INNOVATIVE HEALTH IUNSURANCE PARTNERS, LLC, ET AL. Chris Pearson on 03/11/2019 Pages 62..65 Page 62 Page 64 ·1· ·scheduling function existed at the time, back on ·1· · · · · · ·MR. RICHMOND:· Assumes facts not in evidence, ·2· ·June 30, 2017; correct? ·2· ·calls for speculation. ·3· · · · A.· ·Correct. ·3· ·BY MR. LEHRMAN: ·4· · · · Q.· ·But otherwise, other than that scheduling, ·4· · · · Q.· ·You understand my question? ·5· ·those few lines of scheduling, where it says, how would ·5· · · · A.· ·Yes. ·6· ·you like to send the SMS broadcast, now or send it in ·6· · · · Q.· ·And did you personally dial the number? ·7· ·for a future time, and the two options below it. ·7· · · · · · ·Same objections. ·8· · · · · · ·Aside from that, Plaintiff Exhibit 6 ·8· · · · · · ·MR. RICHMOND:· Objection.· Vague. ·9· ·otherwise fairly and accurately depicts what the SMS ·9· · · · · · ·Go ahead. 10· ·manager screen appeared, how it appeared back on 10· · · · · · ·THE WITNESS:· No. 11· ·June 30, 2017? 11· ·BY MR. LEHRMAN: 12· · · · A.· ·Yes. 12· · · · Q.· ·Now I'm asking CyberX. 13· · · · Q.· ·Including the inclusion of this send button; 13· · · · · · ·Did anyone at CyberX, after CyberX hit the 14· ·correct? 14· ·send button, did anyone at CyberX dial Mr. Northrup's 15· · · · A.· ·Yes. 15· ·number for the purpose of sending the text message to 16· · · · Q.· ·And back on June 30, 2017, CyberX accessed 16· ·him on June 30, 2017? 17· ·this particular window; right? 17· · · · A.· ·No. 18· · · · A.· ·Yes. 18· · · · Q.· ·Did -- does CyberX know if anyone at Twilio 19· · · · Q.· ·And hit that send button; right? 19· ·dialed Mr. Northrup's telephone number to send him the 20· · · · A.· ·Yes. 20· ·June 30, 2017, text message, after CyberX hit the send 21· · · · Q.· ·And hitting that send button caused CyberX's 21· ·button? 22· ·admin portal to communicate with Twilio through 22· · · · A.· ·I would not be privy to that information, so 23· ·Twilio's API; right? 23· ·I don't know. 24· · · · A.· ·Yes. 24· · · · Q.· ·CyberX does not know; correct? 25· · · · Q.· ·And caused CyberX to send phone numbers, and 25· · · · A.· ·Correct. Page 63 Page 65 ·1· ·text messages to Twilio on a one-at-a-time; right? ·1· · · · Q.· ·Does CyberX have any reason to believe that ·2· · · · A.· ·Yes. ·2· ·Twilio dialed Mr. Northrup's telephone number after ·3· · · · Q.· ·And the sequence that CyberX followed when it ·3· ·CyberX hit the send button, for purposes of sending the ·4· ·did this, was the same sequence or same order in which ·4· ·text message? ·5· ·the records appeared in the original FleetSeek CSV ·5· · · · · · ·MR. RICHMOND:· Objection.· Vague. ·6· ·file; right? ·6· · · · · · ·THE WITNESS:· It would be a speculation ·7· · · · A.· ·Yes. ·7· ·answer.· I truly don't know. ·8· · · · Q.· ·And Twilio then proceeded to send the ·8· ·BY MR. LEHRMAN: ·9· ·text messages in that sequence to the phone numbers ·9· · · · Q.· ·What I'm asking is, does CyberX -- does 10· ·provided by CyberX; right? 10· ·anyone at CyberX have any reason to believe 11· · · · A.· ·Yes. 11· ·that -- strike that. 12· · · · Q.· ·And Twilio sent those text messages without 12· · · · · · ·I'm asking CyberX.· Does CyberX have any 13· ·any person at CyberX having to manually dial any 13· ·reason to believe that someone at Twilio manually 14· ·telephone numbers after hitting the send button; is 14· ·dialed Mr. Northrup's telephone number after CyberX hit 15· ·that right? 15· ·the send button? 16· · · · A.· ·Can you ask that another way, so I understand 16· · · · A.· ·No. 17· ·better. 17· · · · Q.· ·Let me go at it a different way. 18· · · · Q.· ·Sure.· Now, you personally, were you 18· · · · · · ·Has anyone at Twilio communicated to CyberX 19· ·personally the one who hit the send button on behalf of 19· ·that it manually dialed Mr. Northrup's number after 20· ·CyberX back on June 30, 2017? 20· ·CyberX hit the send button? 21· · · · A.· ·Yes. 21· · · · A.· ·No, not that I'm aware of, or recall. 22· · · · Q.· ·After you hit the send button, did you 22· · · · · · ·MR. LEHRMAN:· Off the record for a second. 23· ·personally dial Mr. Northrup's telephone number in 23· · · · · · ·(Discussion off the record.) 24· ·order to send that text message? 24· · · · · · ·(Whereupon, Exhibit 13 was marked for 25· · · · A.· ·No. 25· · · · · · ·identification.) www.huseby.com Huseby, Inc.· Regional Centers 800-333-2082 Charlotte ~ Atlanta ~ Washington, DC ~ New York ~ Houston ~ San Francisco YVer1f PageID 958 JOHN NORTHRUP vs INNOVATIVE HEALTH IUNSURANCE PARTNERS, LLC, ET AL. Chris Pearson on 03/11/2019 Pages 74..77 Page 74 Page 76 ·1· ·received, the one that he sent back. ·1· ·sent to Mr. Northrup on June 30, 2017; right? ·2· · · · · · ·And then page 11 of Exhibit 14, 15 lines down. ·2· · · · A.· ·Correct. ·3· · · · · · ·MR. LEHRMAN:· You're like our personal ·3· · · · Q.· ·Now, it has at the time, at 184 -- 1800 ·4· ·control-F. ·4· ·hours, 40 minutes, 8 seconds, UTC; right? ·5· · · · · · ·MR. RICHMOND:· I'll let my wife know that I ·5· · · · A.· ·Yes. ·6· ·serve some function in this universe. ·6· · · · Q.· ·Do you know if that time corresponds with the ·7· ·BY MR. LEHRMAN: ·7· ·time 2:36 P.M. reflected on Plaintiff Exhibit 3 in the ·8· · · · Q.· ·All right.· So Mr. Pearson, I direct your ·8· ·activity feed note? ·9· ·attention to page 11, which Counsel has pointed out to ·9· · · · A.· ·The -- does it correspond? 10· ·us, and is the 15th record from the top. 10· · · · Q.· ·Yes. 11· · · · · · ·The to number is 81 -- oh, I'm sorry.· Just 11· · · · A.· ·No. 12· ·to be clear, I'm referring to Plaintiff Exhibit 14, 12· · · · Q.· ·Why is that? 13· ·page 11 of that. 13· · · · A.· ·Because as we -- when we hit "send" and we 14· · · · · · ·The to number is 813-748-9905; you see that? 14· ·start triggering through all of those, there's a time 15· · · · A.· ·Eleventh page? 15· ·gap from when it sends from our system, and the 16· · · · Q.· ·Yes. 16· ·execution and delivery of the text.· Because again, 17· · · · A.· ·That's the problem right there. 17· ·it's going through it one by one; creates that delay. 18· · · · · · ·MR. RICHMOND:· Yeah, uh-huh, that's it. 18· · · · Q.· ·So is 2:36 P.M. the time when CyberX hit 19· ·BY MR. LEHRMAN: 19· ·"send" from the SMS manager screen?· Or is it some 20· · · · Q.· ·All right.· So if you're looking at the 20· ·other time? 21· ·record, I'm referring to the to number of 813-748-9905. 21· · · · A.· ·I'd have to confirm. 22· · · · · · ·You see that? 22· · · · Q.· ·Or is the time at which CyberX sent that 23· · · · A.· ·Yes. 23· ·instruction to send the text message -- strike that. 24· · · · Q.· ·And the body of the message, the same message 24· · · · · · ·Or is 2:36 P.M. a reference to the time at 25· ·that CyberX previously identified on 25· ·which CyberX sent an instruction through Twilio's API, Page 75 Page 77 ·1· ·Plaintiff Exhibit 2 as being the content of a ·1· ·that Twilio should send a text message to this ·2· ·text message that was sent to Mr. Northrup; right? ·2· ·particular number? ·3· · · · A.· ·Yes. ·3· · · · A.· ·I really don't know.· I'd have to refer back ·4· · · · Q.· ·And this is, again, the same message -- this ·4· ·to our code to see exactly. ·5· ·is a record that -- of the same activity reflected in ·5· · · · Q.· ·Do you understand my question? ·6· ·the recent account activity section of ·6· · · · A.· ·Yeah. ·7· ·Plaintiff Exhibit 2, being the lead detail page from ·7· · · · Q.· ·Thank you. ·8· ·CyberX; right? ·8· · · · A.· ·Absolutely. ·9· · · · A.· ·Yes. ·9· · · · Q.· ·So referring back to Plaintiff Exhibit 14 and 10· · · · Q.· ·And in other words, earlier in CyberX's 10· ·this record that shows the outgoing text message sent 11· ·testimony when I was examining CyberX on the lead -- 11· ·to Mr. Northrup, again, this is a record -- this is 12· ·different parts of the lead detail pages from Exhibit 2 12· ·part of a call log that was exported from your personal 13· ·and Exhibit 3, there was, on Plaintiff Exhibit 2 and 13· ·Twilio accounts; right? 14· ·Plaintiff Exhibit 3 -- under the activity feed in 14· · · · A.· ·Yes. 15· ·Plaintiff Exhibit 3 this entry that identified a 15· · · · Q.· ·And the -- here under sent date, this is the 16· ·text message as having been sent to Mr. Northrup on 16· ·date and time at which Twilio sent the text message to 17· ·June 30, 2017, at 2:36 P.M., EST; right? 17· ·Mr. Northrup's telephone number and carrier; right? 18· · · · A.· ·Correct. 18· · · · A.· ·To my best understanding, yes. 19· · · · Q.· ·And the body of the message was included in 19· · · · Q.· ·Now, this record to Mr. Northrup, or this 20· ·that activity feed note; right? 20· ·text, was sent 1800 hours, 40 minutes and 8 seconds. 21· · · · A.· ·Correct. 21· · · · · · ·You're welcome to count, but I'll just let 22· · · · Q.· ·And, likewise, when we refer to 22· ·you know that I counted to see how many other outgoing 23· ·Plaintiff Exhibit 14, it's likewise now on this 23· ·text messages on this log were sent at 1800 hours and 24· ·particular record that I have directed you to, is now 24· ·40 minutes.· And -- not by my count, but by Excel's 25· ·likewise showing that the same body of the message was 25· ·count. www.huseby.com Huseby, Inc.· Regional Centers 800-333-2082 Charlotte ~ Atlanta ~ Washington, DC ~ New York ~ Houston ~ San Francisco YVer1f PageID 959 JOHN NORTHRUP vs INNOVATIVE HEALTH IUNSURANCE PARTNERS, LLC, ET AL. Chris Pearson on 03/11/2019 Pages 78..81 Page 78 Page 80 ·1· · · · · · ·There were 58 records sent within that ·1· ·conclusion, and vague as to the terms being used. ·2· ·60-second time period.· Meaning, I'll represent to you, ·2· ·BY MR. LEHRMAN: ·3· ·that Plaintiff's Exhibit 14 contains 58 records that ·3· · · · Q.· ·You understand what I mean?· Does CyberX ·4· ·show the same body text message sent on June 30, 2017 ·4· ·understand what I mean when I say manual dialing? ·5· ·during 1800 hours and 40 minutes. ·5· · · · A.· ·No. ·6· · · · · · ·You understand what I'm -- my representation ·6· · · · Q.· ·There are 10 digits -- Mr. Northrup's phone ·7· ·to you? ·7· ·number that's displayed there, the two numbers, ·8· · · · A.· ·Yes. ·8· ·10 digits; right? ·9· · · · Q.· ·Do you have any reason to doubt that the ·9· · · · A.· ·Yes. 10· ·system that CyberX had coordinated with Twilio, do you 10· · · · Q.· ·Did anyone at CyberX physically press, key in 11· ·have any doubt that -- does CyberX have any doubt that 11· ·the 10 digits of Mr. Northrup's telephone number after 12· ·it was capable of sending 58 text messages in a 12· ·the send button was hit? 13· ·60-second period? 13· · · · A.· ·No, not after the send button was hit. 14· · · · A.· ·Yes.· Can I expand on that? 14· · · · Q.· ·Same question as to each of the 57 other 15· · · · Q.· ·Please. 15· ·outbound text messages that were sent. 16· · · · A.· ·I believe that the delivery speed is set at 16· · · · · · ·Did anyone at CyberX physically key in the 17· ·one per second, can execute one per second.· So if 17· ·10-digit phone numbers for any of the other 18· ·you're at 58, you're right close to one per second. 18· ·57 telephone numbers to which texts were sent at 19· · · · Q.· ·And so CyberX would understand or believe 19· ·1800 hours, 40 minutes? 20· ·that this system it was using to send text messages was 20· · · · A.· ·No, it would be the same. 21· ·capable of sending 58 text messages in a 60-second 21· · · · Q.· ·And, likewise, same question for every 22· ·period; right? 22· ·telephone number listed in the to column of 23· · · · A.· ·Yes. 23· ·Plaintiff Exhibit 14. 24· · · · Q.· ·And I'd asked you specifically about the 24· · · · · · ·After CyberX hit the send button, did CyberX 25· ·sending of Mr. Northrup's message. 25· ·physically key in the 10-digit phone number for any of Page 79 Page 81 ·1· · · · · · ·But with respect to any of the other, of the ·1· ·those numbers after the send button was hit? ·2· ·other 57 messages sent in that same 60-second period, ·2· · · · A.· ·No, not as you're referring to. ·3· ·meaning 1800 hours, 40 minutes, did CyberX, after ·3· · · · Q.· ·And again, to pull back globally, of all of ·4· ·hitting send, manually dial any of those 57 other phone ·4· ·six of these call log documents, CXG28 through CXG33; ·5· ·numbers? ·5· ·okay.· These are all the grouping of call logs that ·6· · · · A.· ·Can you ask that again, or clarification on ·6· ·were exported out to Twilio; right? ·7· ·that again. ·7· · · · A.· ·Yes. ·8· · · · Q.· ·Sure.· I want to make sure I'm -- that you're ·8· · · · Q.· ·For all of those text messages that CyberX ·9· ·clear about the time frame I'm talking about. ·9· ·caused to be sent on June 30, 2017, after CyberX hit 10· · · · · · ·We don't know the time, but whenever the time 10· ·the send button, did CyberX physically key in any of 11· ·was that CyberX hit "send" on the SMS manager window, 11· ·the 10-digit phone numbers that were sent those 12· ·and that kicks off this process for CyberX that caused 12· ·text messages? 13· ·Twilio to execute the list; right? 13· · · · A.· ·No, not that you're referring to. 14· · · · A.· ·Yes. 14· · · · Q.· ·And again, going back now, same question for 15· · · · Q.· ·From that moment, until these text messages 15· ·the same group of numbers, all the numbers sent 16· ·were sent, did CyberX manually dial any of the other 16· ·text messages on June 30, 2017. 17· ·57 telephone numbers that were sent text messages at 17· · · · · · ·Does CyberX know, does CyberX have knowledge 18· ·1800 hours and 40 minutes? 18· ·that Twilio physically keyed in those to telephone 19· · · · A.· ·So when we click the send button on our side, 19· ·numbers, any of them? 20· ·that's that one-by-one execution of the dialing that 20· · · · A.· ·No, I'd have no reason to believe that, no. 21· ·starts at that time.· Starts at that time when we hit 21· · · · Q.· ·And just to break apart that answer, I 22· ·that send button. 22· ·understand CyberX's testimony that no, CyberX does not 23· · · · Q.· ·There's no manual dialing that CyberX is 23· ·have any knowledge that Twilio actually physically 24· ·doing at that point forward; correct? 24· ·keyed in any of those numbers; right? 25· · · · · · ·MR. RICHMOND:· Objection.· Calls for a legal 25· · · · A.· ·Correct. www.huseby.com Huseby, Inc.· Regional Centers 800-333-2082 Charlotte ~ Atlanta ~ Washington, DC ~ New York ~ Houston ~ San Francisco YVer1f